Author Topic: Bug fixed and compensation  (Read 7144 times)

admin

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Bug fixed and compensation
« on: May 20, 2014, 03:20:17 PM »
Hi all. The training bug has been fixed.
We are sorry for any inconvenience it may cause and would like
to compensate you all with 20 credits. They will be given within the next 24 hours.

krajib_ขี้คุก Original

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Re: Bug fixed and compensation
« Reply #1 on: May 20, 2014, 03:23:00 PM »
 8) 8) 8)

Golex

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Re: Bug fixed and compensation
« Reply #2 on: May 20, 2014, 03:25:56 PM »
Thank you! I pray that the next time you're faster responding !
« Last Edit: May 20, 2014, 03:34:27 PM by Golex »
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karlooo

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Re: Bug fixed and compensation
« Reply #3 on: May 20, 2014, 03:33:00 PM »
Hi all. The training bug has been fixed.
We are sorry for any inconvenience it may cause and would like
to compensate you all with 20 credits. They will be given within the next 24 hours.

Thank you, finally something good.

elcura

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Re: Bug fixed and compensation
« Reply #4 on: May 20, 2014, 03:35:42 PM »
and what im gonna do with credits? I want to get recompensation for wrong value of treining... I dont give a shit about tokens credits, i want only whats mine.
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karlooo

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Re: Bug fixed and compensation
« Reply #5 on: May 20, 2014, 03:41:04 PM »
and what im gonna do with credits? I want to get recompensation for wrong value of treining... I dont give a shit about tokens credits, i want only whats mine.

Maybe recovery of injured player,  3-4 days of training can easily compensate

top level

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Re: Bug fixed and compensation
« Reply #6 on: May 20, 2014, 03:48:14 PM »
Hi all. The training bug has been fixed.
We are sorry for any inconvenience it may cause and would like
to compensate you all with 20 credits. They will be given within the next 24 hours.

thanx for fixing the bug and for the credits. it would have been better if you would have checked the state of the game on a daily basis and caught this bug from the first occurrence.

please, give your phone number to one or two trusted users, so they can send you a text as soon as something goes wrong. this way you would make all of us happier.

DJNRxx

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Re: Bug fixed and compensation
« Reply #7 on: May 20, 2014, 03:52:36 PM »
Thank god! :D

tucko89

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Re: Bug fixed and compensation
« Reply #8 on: May 20, 2014, 03:52:42 PM »
Or leave mail that you can be reached on daily basis to moderators, so they can report you of similar problems in the future.

Duongspy

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Re: Bug fixed and compensation
« Reply #9 on: May 20, 2014, 03:58:55 PM »
The training bug has been fixed.
...would like to compensate you all with 20 credits....

8)

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Re: Bug fixed and compensation
« Reply #10 on: May 20, 2014, 05:01:42 PM »
 8) 8) 8) 8) 8)

Late is better than never.

Really thank you Admin.

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Re: Bug fixed and compensation
« Reply #11 on: May 20, 2014, 05:49:07 PM »
thanks m8

nikola_94

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Re: Bug fixed and compensation
« Reply #12 on: May 20, 2014, 05:53:42 PM »
Thank you..  :D
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Re: Bug fixed and compensation
« Reply #13 on: May 20, 2014, 05:55:46 PM »
First of all THANKS admin. for fix it.

Then, I want to say that I apreciate the way you have chose since you gave 5 credits for the bug of minigame. I see that you are keeping your customers, trying to compensate the daily normal problems on a game like this. For that I will say again THANK YOU.

Finally, I want to add, there are many unfixed old bugs that we would be pleasure if you could repair them.

Thanks in advance.
« Last Edit: May 20, 2014, 06:22:51 PM by Sopelana »
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spamrulez

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Re: Bug fixed and compensation
« Reply #14 on: May 20, 2014, 06:18:47 PM »
The least you can do for us is providing an updated (and more detailled) user manual in the right session.

It's a copy an paste simply work in the site.

Thank you in advance.

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Re: Bug fixed and compensation
« Reply #15 on: May 20, 2014, 06:52:07 PM »
Thanks, ok solution.

Shit happens ;)

panjcof

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Re: Bug fixed and compensation
« Reply #16 on: May 20, 2014, 07:14:15 PM »
Thanks Admin i like the compensation :)

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Re: Bug fixed and compensation
« Reply #17 on: May 20, 2014, 11:30:41 PM »
Thank you for fixed

 8)

ranger

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Re: Bug fixed and compensation
« Reply #18 on: May 21, 2014, 12:34:04 AM »
 8) 8) 8) 8) 8) 8) 8) 8) 8) 8) 8)

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Re: Bug fixed and compensation
« Reply #19 on: May 21, 2014, 01:00:41 AM »
Well, training seems to be going normally again, thanks for fixing it  8)

Also, i apreciate those 20 credits, but to be honest i think they are just a candy, i would be a lot happier if i would not receive credits (or only 4, one for each day without nomal training) but if errors like this would be fixed faster next time.
I understand that errors can happen, but the low atention to the game shouldn't happen. Something needs to change: somebody from the dev team should be here at least a few moments each day, or email addreses should have the same atention than the "sale" address. I don't know how busy you are IRL, but please remember we spent money to play this game and we want to keep playing it (and paying, if it's worth), just spend a few minutes in the game each day and you will keep receiving money from us, else... things will be complicated.

Thanks again for fixing the game, and i am looking forward to see what's going to happen from now on  ;D
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Re: Bug fixed and compensation
« Reply #20 on: May 21, 2014, 04:50:23 AM »
@Admin.  I'm sorry but I'm not happy with this. We are not a baby that you can finger a honey into mouth.(just a proverb in our country) what am i going to do with that 20 credit ? 20 credit does not compansate or give back the training we lost in a week. Beside of this, I'm in full agreement with @CarlosT

thanks for the "solving the issue". But it is your responsibility to stay in touch with GKO Community. It does not matter how busy you are IRL. We are all busy. If  it is your job to be the "Admin" then be the "Admin". There must be multiple person between Community and "DEV Team". I'm sorry to say this but you are not doing your job good. I can say this by only looking to not set match translation files for "MONTHS" in Turkish

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GregoryUnubs

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Re: Bug fixed and compensation
« Reply #22 on: July 03, 2023, 12:04:40 PM »
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GregoryUnubs

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Re: Bug fixed and compensation
« Reply #24 on: October 03, 2023, 05:28:17 PM »
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