Author Topic: Responsibility on Server was down  (Read 5553 times)

AndyKung

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Responsibility on Server was down
« on: July 09, 2015, 04:25:01 AM »
Dear Admin

I would like to ask you for your Responsibility on Server was down.
I 'm a premium player who have paid for your game each year. I can understand that your Server was down (16 hours) which was an accident.

Before the League Match almost all premium players have their cup games which they sent their young players to practice in the game.
In my case, I sent some of my young player to practice as well. Then, I can't login to your game from the cup game began until after League Match finish. this mean I have to use only young player to play for two games without changing anything.
On this case, why you didn't postpone a League Match for few hours.

At the result of this problem, I have lost 2 points for my League Match (My team was draw). I have played against a team which I have win easily with my full team not a young player team. Moreover, I have lost one of my young player as he got injury from League Match because his condition was too low from two games in two days. Finally, I can't get any point on mini game as almost team in top league got the same problem with me.

Now, I would like to ask you that what are you going to do for all premium players as all of them lost their benefit from this situation or you will not take any responsibility?
 :-\ :-\ :-\

Kind Regards
Andy

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Re: Responsibility on Server was down
« Reply #1 on: July 09, 2015, 04:35:12 AM »
 8)
เชลซีทั้งชีวิต !!!!

Ruta

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Re: Responsibility on Server was down
« Reply #2 on: July 09, 2015, 10:06:59 AM »
Dear Admin
Now, I would like to ask you that what are you going to do for all premium players as all of them lost their benefit from this situation or you will not take any responsibility?
 :-\ :-\ :-\

Kind Regards
Andy

why to hell do you think premium  users are special? All users were afected and all need some reward for inconvenience!!!
« Last Edit: July 09, 2015, 10:08:56 AM by Ruta »
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Kr10s

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Re: Responsibility on Server was down
« Reply #3 on: July 09, 2015, 10:45:05 AM »
Well, we all know that problems like yesterday's are not intentional and can't be avoided, i have noticed that many people had similar issues like AndyKung's, all i can say is that playing matches at early time has his pros, but it also has it cons.
Teams in Argentinian top level didn't had such trouble (our matches started at 20 UTC) so we had time to fix our team formations, but our teams playing WCC took the worst part: today, we are pushed to play with a squad filled with substitutes, because it is impossible to repeat our formations if your whole squad reached league match at 97%.
Personally, i know that i will probably be smashed my oponent today, he suffered a similar situation like AndyKung's, he played with many subs his league match so it's more than logical that he will play full strenght today, besides he had 16 hours more than me to restore player's condition, that is 2 recovery activities for non premium and 4 for premium, that is a lot!

Still, i know that situations like mine are irrelevant compared with others, many users (including me) put league matches as priority and yesterday matches were a mess.

If i have to be honest, i don't expect a reward or a compensation, i would be a lot happier if the issue we had this week help developers to understand that the game needs at least 5 minutes from their time each day, at least to know that everything is ok, all users deserves that, not only the premium ones.

BTW, as i told yesterday, i haven't seen many "supporters" complaining, that proves that people doesn't pay for supporting the game, they are only concerned about their ingame advantage, as long as their double energy and oponent reports keeps working we won't have a big wave of people complaining...

And Just as a curiosity.... How many token do you think that developers sold yesterday? If somebody wants to keep his squad competitive and had the chance to play full strenght yesterday, he have an interesting trouble coming with NT matches.... The mess we all have in condition terms can't be fixed just using energy after all.
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Ruta

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Re: Responsibility on Server was down
« Reply #4 on: July 09, 2015, 11:10:04 AM »
Still some credits as reward for undone daily update will be welcome
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smile

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Re: Responsibility on Server was down
« Reply #5 on: July 09, 2015, 11:35:25 AM »
Still some credits as reward for undone daily update will be welcome

 ;)

Golex

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Re: Responsibility on Server was down
« Reply #6 on: July 09, 2015, 11:45:02 AM »
Still some credits as reward for undone daily update will be welcome
Last time when he was a similar problem, then the Admin sent an apology to all managers and all we got award credits as a sign of appreciation. This time Admin only silent as if nothing happened. Their behavior is not fair (I would say even rude) because Admin must build an honest relationship with all of us managers with or without premium accounts.
It is shameful and embarrassed

 :o
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spamrulez

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Re: Responsibility on Server was down
« Reply #7 on: July 09, 2015, 03:30:43 PM »
Still some credits as reward for undone daily update will be welcome

Sadly the Admin is absent and do a very little for the game.

Even setting a league for a new team is something difficult to do in this moment.

Kr10s

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Re: Responsibility on Server was down
« Reply #8 on: July 09, 2015, 03:47:22 PM »
Even setting a league for a new team is something difficult to do in this moment.

That is probably the saddest part.....  :(
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Drahcir

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Re: Responsibility on Server was down
« Reply #9 on: July 09, 2015, 05:03:09 PM »
Blame Canada

Kr10s

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Re: Responsibility on Server was down
« Reply #10 on: July 09, 2015, 07:44:46 PM »
Blame Canada
They're not even a real country anyway.

After reading you guys, only one thing came to my memory:

https://www.youtube.com/watch?v=nJ6vfMQtzRk

I had a real fun with that game  8)
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Brian Clough

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Re: Responsibility on Server was down
« Reply #11 on: July 09, 2015, 10:53:25 PM »
Blame Canada
They're not even a real country anyway.

After reading you guys, only one thing came to my memory:

https://www.youtube.com/watch?v=nJ6vfMQtzRk

I had a real fun with that game  8)

Funny, I thought of the boys too:
https://www.youtube.com/v/2luhwy3KAE0
Never sacrifice passion for glory!

Kr10s

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Re: Responsibility on Server was down
« Reply #12 on: July 09, 2015, 11:34:41 PM »
:P :P :P EPIC!!!!!  :P :P :P
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TheBestManager

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Re: Responsibility on Server was down
« Reply #13 on: July 10, 2015, 07:53:23 PM »
Maybe there was mini update or something like that when server was down cause currently there is 3410 free players on transfer market, most of them are placed on market Wednesday early morning. Of course, 99.99% of them are absolutely shit.
« Last Edit: July 10, 2015, 08:32:16 PM by TheBestManager »

GregoryUnubs

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Re: Responsibility on Server was down
« Reply #15 on: July 04, 2023, 07:49:06 AM »
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GregoryUnubs

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Re: Responsibility on Server was down
« Reply #16 on: September 12, 2023, 07:42:52 AM »

GregoryUnubs

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Re: Responsibility on Server was down
« Reply #17 on: October 04, 2023, 08:52:56 AM »
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GregoryUnubs

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Re: Responsibility on Server was down
« Reply #19 on: January 04, 2024, 04:50:51 AM »
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GregoryUnubs

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Re: Responsibility on Server was down
« Reply #20 on: March 03, 2024, 05:16:16 AM »
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