General Category > Need help ?
IF YOU HAVE BEEN BANNED, DO NOT POST A COMPLAIN IN FORUM
Kr10s:
If your club have been banned, DO NOT POST A COMPLAIN HERE, admin is the only person that can help you, forum moderators can not help you, they also might not be related (anybody can report a cheater) so try to fix it in private, posting here, you're only going to be hated by other users.
Before any complain.... did you read game rules? Here're GKO terms of service:
--- Quote ---1. Gokickoff may terminate a user's account at any time if that user violates these rules.
(1-a) User may not register (or attempt to register) for more than one account.
(1-b) Letting other players use or borrow your account is strictly prohibited.
(1-c) Trade players with friends or acquaintances or players within the same LAN is strictly prohibit.
(1-d) Selling or buying unreasonably priced player.
(1-e) Any action that benefits any other person expressly such as match-fixing.
(1-f) Any act that is considered unlawful, defamatory, obscene, harassing or otherwise objectionable.
2. Punishment for abused users are as follows.
(2-a) Ban - An account is suspended indefinitely if it violates any rules in 1.
(2-b) Fees if you commit illegal selling. Penalty charge will be much more than the selling price.
(2-c) Money deduction for selling an overpriced player to keep the market price in balance.
* (2-c) is not considered as a penalty.
3. A user has the right to appeal against penalty (2-a). GM may choose a lower penalty such as (2-b) instead for minor offenses. However, you may not appeal against penalty (2-a) if you violates the rule for the second time.
4. A user has no right to appeal against penalty (2-a) if he commits (1-a), (1-e), or (1-f). A user has no right to appeal against penalty (2-a) if he commits (1-b), (1-c), or (1-d) obviously, seriously, or for the second time.
5. If a seller is innocent in (1-d), he must notify [email protected] after the transaction within 48 hours. If we believe that the seller is innocent he will be charge with (2-c) instead of (2-b).
6. Premium accounts must comply with all of these rules except (1-a) but every account has to be premium. Further details of premium account can be read here
http://www.gokickoff.com/prem_detail.php.
7. Please report cheaters to GM or ask any inquiries regarding the rules or punishments via [email protected] only.
8. We reserves the right to suspend your account without prior notice if we find out the you do not comply with our rules.
9. Once our decision is final, you may not you may not appeal against it.
10. Gokickoff reserves the right to terminate inactive accounts. Account becomes inactive if you do not sign in for 30 days.
11. Gokickoff reserves the right, at its sole discretion, to modify or replace any of the terms or conditions of this agreement at any time. It is user's responsibility to check this Agreement periodically for changes.
--- End quote ---
In other words..... say that "i share my PC with my brother, he bought my players, it's not my fault" is NOT a valid excuse, remember that BOTH OF YOU ACCEPTED TERMS OF SERVICE WHEN YOU CREATED YOUR ACCOUNT, if you use your team and your brother do the same, you won't have any trouble unless you brake terms of service.
Okay.... i have been banned.... what should i do?
Contact GKO Gamemaster at [email protected]
Your complain might take some time to be answered, so be patient.
ANY COMPLAIN RELATED WITH AN ACCOUNT BANNED WILL BE REMOVED INMEDIATELY, so do not waste your time...... why? because complains in forum always finishes in fight between users, no forum user can help you, they hate cheaters, so for your own good, do not become in their target :)
endlessmeans:
From what I saw I did see a couple of posts saying "don't know the reason." An email should be sent to the user with the reason for ban. That might also cut out some of the "why am I banned" posts. =O
LieCheatNsteal:
i'd been pm him twice and even waitin until he's online. still waiting for his reply
admin:
--- Quote from: LieCheatNsteal on June 13, 2012, 08:11:20 AM ---i'd been pm him twice and even waitin until he's online. still waiting for his reply
--- End quote ---
I've answered your email please read and reply back.
Kindly wait since many people email to us about this issue.
Most of them cheated but they do not admit that they cheated.
LieCheatNsteal:
didnt see any incoming messages... waiting,..
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